FAQs

How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
● The item you ordered did not arrive within the time promised (if there was a set time) by the seller.
● The item you received was not as described (in our terms and conditions, and page descriptions).
What is your turnaround time?
Currently our despatch time is between 8-11 Working Days (Mon-Fri, excluding public holidays).
This is different for our 24–48-hour despatch items, which will despatch in 24-48 hours.
This turnaround is not when expected delivery is, just despatch time. Delivery time would depend on the postage option chosen.
Do you accept returns?
All items, except our pre-made small business collection, are custom made, and therefore we do not except returns for those unless they are incorrect, or damaged beyond use.
For more information, visit our Delivery & Returns Page.

How to contact us

For your own bespoke quote, contact us using the below form. We offer many services and can get you the perfect price for your invites. P.S. Quotes are FREE, we do not require you to place an order after receiving a quote from us!

Fill out the form below detailing information of what size, material, print type, extras, envelopes, finishes, special requests, shape, etc.. invatations you're looking for. Prices start from as low as 70p an invite.

Quote form