thecustomerist
Custom Printed Ribbon- 10, 15 and 25mm (LOGO OR TEXT)
Custom Printed Ribbon- 10, 15 and 25mm (LOGO OR TEXT)
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Add a touch of elegance to your packaging, gifts, or events with our custom-printed satin ribbons. Perfect for branding, weddings, corporate events, and special occasions, these ribbons provide a luxurious and professional finish.
Product Details:
- Material: High-quality satin ribbon
- Ribbon Colours: 22 stunning shades to match your brand or theme
- Foil Print Colours: 5 premium options for a sleek, eye-catching design
- Widths Available: 10mm, 15mm, and 25mm
- Customisation: Your logo or text printed in foil for a premium finish
Make your packaging, favors, or décor stand out with a personalised ribbon that adds style and sophistication to every detail.
How to send us your Designs & Images
How to send us your Designs & Images
We have an upload section at the checkout for images and files. If your file is above 10MB you can email us the design, along side your order number, to artwork@thecustomerist.com
If you have used one of our Canva templates, there is a section to paste the link, at checkout.
Returns & Cancellations
Returns & Cancellations
Order Cancellation
All orders can be cancelled within 24 hours, except our speed despatch items. If your order has been paid and you need to change or cancel it, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a replacement or refund as preferred. This process can take 5-10 Working days as we have to get into contact with the delivery company.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
All items, except our pre-made small business collection, are custom made, and therefore we do not except returns for those unless they are incorrect, or damaged beyond use. Customers will be responsible for paying return shipping costs if a return is required for our small business collection items.
We do not issue the refund if:
● your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page.
Shipping
Shipping
Our current despatch time is an average of 8 working days
Shipping time varies from 1-5 working days. We use various shipping companies dependant on the package size, shape, weight and volume.
For more information see- Delivery & Returns
